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General FAQs

Business

1. Where can I find the price?

We don't publish prices online, we don't want to make impulsive buying or not buying decisions because you think the price is high or low before you know Yornew products;
Before quoting, you need to tell us:
(1). Are you an individual, company or educational institution interested in purchasing?
(2). What materials are you going to process with this product? Prepare for personal DIY, mass production, or teaching and training, we will select the most suitable machine tool model for you;

If it is an individual purchase, we will see if there is an agent in the customer's area. If there is an agent, we will ask the agent to contact you for a quotation; if not, our company can also sell directly; if you intend to be our agent, you can contact us directly. Put the sales manager in the area to work for you.

2. How can I become Yornew dealer?

Yornew is a company that manufactures mini CNC machines for various applications, such as metal processing, mould making, sign making, education and hobby. Yornew personal CNC (PCNC) machines are designed to be high performance, affordable and easy to use. If you are interested in becoming a Yornew CNC machine dealer, you need to follow these steps:

(1). Contact Yornew by email (manager@yornew.com or cndayong@163.com) or phone (+86 757 2556 6186 or +86 137 0261 0648) and introduce yourself and your business. Provide some information about your location, market, experience,similar product sevice ability and goals.
(2). Yornew will evaluate your application and send you a dealer agreement if you meet their requirements. The agreement will specify the terms and conditions of the partnership, such as the minimum order quantity, the payment method, the warranty policy and the technical support.
(3). After signing the agreement, you will be able to order Yornew CNC machines directly from their factory in Foshan city, Guangdong province, China. You will also receive marketing materials, product manuals and training videos from Yornew to help you promote and sell their products.
(4). You will be responsible for delivering and installing the machines to your customers, as well as providing after-sales service and maintenance. You will also need to report your sales performance and feedback to Yornew regularly and maintain a good relationship with them.

By becoming a Yornew CNC machine dealer, you will have access to a range of high quality and affordable mini CNC machines that can meet the needs of various customers. You will also benefit from Yornew's professional team, quick response and technical support. You will be part of a growing network of dealers around the world who share the same vision of providing innovative and reliable manufacturing solutions.

3. Is it a dealer in my area?

As of April 2023, we have a dealer network in Canada, the United Kingdom, Hungary, Croatia, Russia, Mexico, Japan, Vietnam, Malaysia, Singapore, Thailand, the Philippines, India, Bangladesh, Turkey, Saudi Arabia, Egypt, Colombia, Hong Kong, and Taiwan.

4. What payment methods does Yornew accept?

Yornew currently only accepts two payment methods: T/T and L/C at sight.

5. How long is the delivery time of Yornew CNC machine?

It takes 30 working days for the normal delivery of less than 10 CNC machine tools.

6. What are the shipping methods for Yornew CNC machine?

Generally, Yornew uses sea freight to transport products to customers, thinking that sea freight is the cheapest; for some inland countries, in addition to sea freight, we will transport products by train or car; if you need air express or door-to-door shipping services, Please contact our sales department sales@yornew.com and we will meet your requirements in order to find the most reasonable shipping price.

7. Are Yornew manufacturer of CNC machine?

Yes, Yornew is a manufacturer of CNC machines that offers high-quality products and services. Yornew offers a range of products, including micro CNC lathes, micro CNC milling machines, micro CNC machine centers, 5-axis CNC machine centers, small CNC lathes, and more. These machines are designed to process various materials, such as aluminum, plastic, iron, and wood. They are suitable for soft metal processing, prototyping, sign making, advertising design, art creation, and vocational technical college teaching.

Yornew has a professional team of engineers and technicians who can provide you with high-quality products and services. They also have a strong R&D capability and can customize products according to your needs. Whether you are a hobbyist, a student, a teacher, or a small manufacturer, you can find a mini CNC machine that meets your requirements and budget at Yornew.

8. How long is the warranty period of Yornew CNC machine?

- The warranty period of Yornew CNC machine is one year from the date of purchase.
- During the warranty period, Yornew will provide free technical support and repair service for any defects or malfunctions caused by normal use.
- Yornew will also replace any parts or components that are damaged or worn out due to normal wear and tear.
- The warranty does not cover any damage or loss caused by misuse, abuse, negligence, accident, modification, or unauthorized repair.
- To claim the warranty service, you need to provide the proof of purchase and the serial number of your Yornew CNC machine.
- You can contact Yornew customer service by phone, email, or online chat to request the warranty service or get more information.

9. Do Yornew accept OEM for me?

- Yes, Yornew accepts OEM for you! We are happy to customize our products according to your specifications and preferences.
- You can choose from a variety of colors, enclosure, and materials for your Yornew products. We will do our best to meet your requirements and expectations.
- You can also add your own logo, brand name, or slogan to your Yornew products. We ensure they are visible and durable.
- You can contact us anytime to discuss your OEM needs and get a quote. We will respond to you within 24 hours and provide you with professional advice and support.
- You can trust Yornew to deliver your OEM products on time and with excellent quality. We have a strict quality control system and a dedicated customer service team. We value your satisfaction and feedback.

Application

1.What materials can Yornew CNC machines work with?

Yornew small CNC machines can work with a variety of materials, such as wood, plastic, acrylic, aluminum, brass, copper, titanium and more!
Since Yornew small CNC machine is not designed for processing steel and other metals, when processing steel, it is necessary to set slow feed rate and very small cutting depth for each time. By trying repeatedly, you could find the suitable parameters for processing steel on Yornew small CNC machine, but it will take you quite a long time.

2. What types of industries use Yornew CNC machines?

- Education: Yornew small CNC machines are easy to operate and maintain, operation same with big industrial CNC machine, making them suitable for teaching students the basics of CNC machining and programming. They can also be used for various projects and experiments in science, engineering, art, STEM and design courses.
- Hobby and craft: Yornew small CNC machines are perfect for hobbyists and crafters who want to express their creativity and make personalized items. They can be used to carve, engrave, cut, or drill various materials such as wood, acrylic, aluminum, brass, copper, and more.
- Prototyping: Yornew small CNC machines can help engineers and designers to quickly and accurately create prototypes of their ideas. They can also be used to test and refine the functionality and performance of the products before mass production.
- Jewelry making: Yornew small CNC machines can create intricate and delicate designs on metal, wood, or plastic materials. They are ideal for making rings, earrings, necklaces, bracelets, and other accessories.
- Medical: Yornew small CNC machines can be used to make customized medical devices and implants such as dental crowns, bridges, implants, orthodontic brackets, surgical instruments, and prosthetics. They can also be used to produce high-quality models of human organs and tissues for research and education purposes.

3. .How do I choose the right small or desktop CNC machine for my business?

When choosing a small or desktop CNC machine for your business, the following must be taken into consideration:
(1). Application fields: teaching and training, prototyping, DIY hobby, mess processing etc.,
(2). Cost: What is your overall budget for the CNC machine?
(3). Space: How much space do you have to house the machine?
(4). Type: What type of CNC machine are you looking for?
(5). Material: What type of material will the machine be used to work on?
(6). Workload: How much material are you going to be machining?
(7). Features: What kind of additional features are you looking for in a CNC machine?
(8）. Compatibility: Is it compatible with other software programs that you may need?
(9). Maintenance: How difficult is the machine to maintain or repair?
(10). Customer Support: Does the manufacturer have good customer support in case of any technical issues?
(11). Warranty: Does the manufacturer offer a warranty on the machine?
By taking all of these factors into consideration, you should be able to find the right CNC machine for your business.

4. Is the operation of the Yornew CNC machine the same as that of the large industrial CNC machine?

The operation of the Yornew CNC machine is similar to that of the large industrial CNC machine in terms of the basic principles and functions. Both machines use the same computer-controlled commands (ISO G code) to move a cutting tool along different axes and create precise shapes and patterns on a workpiece; they also use the same industrial CNC controller. However, there are some differences between the two machines in terms of size, power, speed, accuracy and cost. The Yornew CNC machine is a mini CNC machine designed for hobbyists and small-scale projects; it has a smaller footprint, lower power consumption, slower cutting speed and lower accuracy than the large industrial CNC machine. It is also more affordable and easier to operate and maintain. On the other hand, the large industrial CNC machine is a heavy-duty machine used for professional and industrial applications; it has a larger working area, higher power output, faster cutting speed and higher accuracy than the Yornew CNC machine. It is also more expensive and requires more skill and training to operate and maintain.

5. why using Yornew desktop mini CNC machine for education?

(1).Using desktop mini CNC machines for educational purposes can be extremely beneficial to students, helping them to develop valuable skills in a hands-on way. It provides students with a practical way to learn about subjects such as engineering, machinery, and design. This can open doors to prospective careers and give a jump start when entering the job market. It also gives students a unique opportunity to develop skills such as problem-solving, critical thinking, close attention to detail, hand-eye coordination and teamwork. Furthermore, it encourages creativity and allows for a much more enjoyable learning experience.

(2).Desktop mini CNC machines can be used in educational settings to teach students the fundamentals of designing and creating parts using computer-aided design (CAD) software and CNC machines. With a desktop mini CNC machine, students can learn the basics of CNC machining, including cutting, drilling, milling, and engraving. This type of machine is also great for more advanced students and instructors looking to explore more complex machining processes. The mini CNC machine is also relatively inexpensive and can be used as a great teaching tool in a classroom setting.

(3).A desktop mini CNC machine is a great tool for education because it allows students to learn a variety of skills, from basic carpentry to coding and design. It also helps to engage and retain students in STEM fields by offering hands-on learning in CNC machining, robotics, and engineering.They can also learn about the basics of computer-aided design (CAD) and computer-aided manufacturing (CAM) software, which are essential tools for modern engineering and manufacturing. Additionally, it can be used as a visual aid to help teach math, science, and technology concepts. With a desktop mini CNC machine, students can have access to a valuable, real-world tool and develop basic programming skills in a fun and creative way.

(4).Desktop mini CNC machines can be a great benefit for educational purposes. They provide students with a hands-on learning experience that reinforces the information they have learned in the classroom. Mini CNC machines can also be used in school workshops to help students have a better understanding of how the machines operate and to explore different machining techniques. Furthermore, desktop mini CNC machines can be used to create projects that have real world applications such as creating parts for prototypes or creating circuit boards.

(5).Using a desktop mini CNC machine for education offers a number of benefits. It allows students to learn the principles of machining first-hand, and provides an accessible introduction to advanced topics such as computer-controlled automation and programming. Additionally, the smaller size of desktop mini CNC machines mean they are much more cost-effective and can be used in classroom settings or labs. Finally, the use of a desktop mini CNC machine can provide students with practical skills that are transferable to real-world situations, making them much better prepared to enter the workforce.

(6). Using a desktop mini CNC machine for education can help students learn about the fundamentals of computer numerical control (CNC) machining. With a desktop mini CNC machine, students can gain hands-on experience with the basics of how to program and operate CNC machining systems. It is also a great way for them to get creative, as they can use the machine to create anything from works of art to more practical pieces like educational toys, robots, and computer parts. By using a desktop mini CNC machine, students can interact with the autonomous system, gain an understanding of the power of CNC machining, and become more familiar and confident with the technology.

(7).Yornew desktop mini CNC machine is a fully enclosed shell design with high safety; at the same time, it is of high quality yet low in price, making it suitable for large-scale procurement by educational institutions so that more students can use it and gain more time and experience.

6. How to choose a CNC machine for education?

If you're looking to choose a CNC machine for education, there are several factors to consider. Here are some things to keep in mind:

(1).Size and Capacity: Look for a machine that can handle the size and complexity of the projects you plan to work on. Consider the dimensions of the machine's cutting area (also known as "working envelope"), the weight it can handle, and the types of materials it can cut.:

(2).Ease of Use: Choose a machine that is user-friendly and easy to operate, especially if you're new to CNC machining. Look for machines with intuitive software, clear instructions, and good customer support.:

(3). Cost: CNC machines can range from a few hundred dollars to tens of thousands of dollars. Determine your budget and choose a machine that meets your needs without breaking the bank.:

(4). Durability: Look for a machine that is built to last and can withstand heavy use. Choose a reliable brand with a good reputation for quality and durability.:

(5).Safety Features: CNC machines can be dangerous if not used properly. Look for machines with safety features, You need to choose a CNC machine that can ensure your safety and minimize the risk of accidents or injuries. You may want to look for a CNC machine that has safety features such as emergency stop buttons, protective covers, or sensors，safety guards, and automatic shut-off systems, full enclosure shell. You may also want to look for a CNC machine that has low maintenance requirements and comes with warranty and support services.:

(6).Connectivity: Consider whether you need a machine that can connect to a computer or network. Some machines can be controlled remotely, which can be useful for collaborative projects or remote learning.:

(7). Versatility: Look for a machine that can perform multiple functions, such as milling, drilling, and cutting. A versatile machine can be used for a variety of projects and can be a good investment in the long run.:

By considering these factors, you can choose a CNC machine that is well-suited to your educational needs and will help you learn the skills you need to succeed in the field.:

(8).Availability of Resources: Look for a machine that has a wide range of resources available, such as instructional videos, manuals, and tutorials. Make sure you can easily find the information you need to operate the machine and troubleshoot any problems.:
(9). Compatibility: Choose a machine that is compatible with the software and tools you plan to use. Consider whether you need a machine that can work with CAD/CAM software or other specialized programs.:

(10).Maintenance: Look for a machine that is easy to maintain and requires minimal upkeep. Consider factors such as the availability of replacement parts, the cost of maintenance, and the level of technical expertise required to perform maintenance tasks.:

(11). Classroom Environment: Consider the classroom or workshop environment where the machine will be used. Look for a machine that is relatively quiet, produces minimal dust or debris, and is easy to move or store when not in use.:

By taking these additional factors into account, you can choose a CNC machine that is well-suited to your specific educational needs and will help you develop the skills that are most relevant to your future career goals.

7. What Are the Benefits of Using Small CNC Machines for a Workshop?

CNC machines are computer-controlled devices that can perform various tasks such as cutting, drilling, milling, and engraving on different materials. CNC machines are widely used in various industries such as manufacturing, aerospace, automotive, and medical. However, CNC machines are not only limited to large-scale production. They can also be used in small workshops for hobbyists, artisans, and entrepreneurs who want to create custom-made products or prototypes.

One of the benefits of using small CNC machines for a workshop is that they are more affordable and accessible than their larger counterparts. Small CNC machines are usually designed to be compact and portable, which means they can fit in smaller spaces and can be easily moved around. They also consume less power and require less maintenance than larger CNC machines. Moreover, small CNC machines are often compatible with common software and hardware platforms, which makes them easier to operate and customize.

Another benefit of using small CNC machines for a workshop is that they can offer more flexibility and creativity for the users. Small CNC machines can work on a variety of materials such as wood, metal, plastic, and acrylic. They can also produce different shapes and designs according to the user's specifications and preferences. Furthermore, small CNC machines can enable the users to experiment with different techniques and methods, such as engraving, carving, etching, and inlaying. By using small CNC machines, the users can unleash their artistic potential and create unique and personalized products.

A third benefit of using small CNC machines for a workshop is that they can enhance the quality and efficiency of the work. Small CNC machines can perform precise and accurate cuts and drills that are difficult or impossible to achieve by hand. They can also reduce the waste of materials and time by minimizing the errors and mistakes that may occur during the manual process. Additionally, small CNC machines can speed up the production process by automating the repetitive and tedious tasks that may otherwise take hours or days to complete by hand.

In conclusion, using small CNC machines for a workshop can bring many benefits for the users. They can save money and space, increase flexibility and creativity, and improve quality and efficiency. Small CNC machines are ideal tools for anyone who wants to turn their ideas into reality.

Technical Support FAQs

Getting Started

1. How do I set up my Yornew CNC machine?

Yornew CNC machine is used industrial CNC controller device that can cut, carve, drill, turn, or engrave various materials with high precision and accuracy. CNC machines are widely used in education, training, prototyping, woodworking, metalworking. However, before you can use a CNC machine, you need to set it up properly. Here are some general steps to follow when setting up your CNC machine:

1. Choose a suitable location for your CNC machine. Make sure you have enough space around the machine for loading and unloading materials, accessing the control panel, and performing maintenance. Also, ensure that the floor is level and stable, and that the power supply is adequate and reliable. Usually 110VAC or 230VAC is required

2. Ensure the machine has adequate ventilation and use appropriate electrical cords for the voltage that it is powered by.

3. Connect the power supply to the machine and turn it on.

4. Calibrate your CNC machine. Calibration is a process of adjusting the settings of your CNC machine to ensure that it operates accurately and consistently. Calibration involves setting the origin point, the work coordinate system, the tool length offset, This can be done manually or with the help of software, and the spindle speed. Follow the instructions provided by the Yornew to calibrate your CNC machine correctly.

5. Load your design file and select your toolpath. A design file is a digital file that contains the shape and dimensions of the object you want to create with your CNC machine. A toolpath is a sequence of movements that the tool makes to create the object. You can create your own design file using a CAD (computer-aided design) software, or download one from online sources. You can also use a CAM (computer-aided manufacturing, such as MasterCAM, Fusion360, UG etc., ) software to generate a toolpath from your design file. Copy your toolpath to Yornew CNC controller with U disk.

6. Load your material and secure it on the worktable. A material is the substance that you want to cut, carve, drill, or engrave with your CNC machine. It can be wood, metal, plastic, foam, aluminum, brass or any other suitable soft metal material. Load your material on the worktable of your CNC machine and secure it with clamps, screws. Make sure the material is flat and aligned with the origin point and the work coordinate system of your CNC machine. 7. Load your tool and set its parameters. A tool is the part of your CNC machine that performs the cutting, carving, drilling, or engraving action on the material. It can be a bit, an end mill, a drill bit, a router bit, or any other suitable tool. Load your tool on the spindle of your CNC machine and set its parameters such as diameter, length, feed rate, plunge rate, and depth of cut in the CNC controller.

8. Start your CNC machine and monitor its progress. After you have completed all the previous steps, you are ready to start your CNC machine and create your object. Press the start button on your control panel and watch as your CNC machine follows the toolpath and transforms your material into your desired shape. Monitor the progress of your CNC machine and check for any errors or issues that may occur during the operation.

9. Stop your CNC machine and unload your object. When your CNC machine has finished creating your object, press the stop button on your control panel and wait for the spindle to stop spinning. Then, carefully unload your object from the worktable and remove any excess material or debris from it. You may also need to sand, polish, paint, or apply any other finishing touches to your object.

These are some general steps to follow when setting up your CNC machine. However, keep in mind that different models of CNC machines may have different specifications and instructions for setting up their machines. Therefore, always refer to the manual or guide provided by Yornew CNC machine for more detailed and accurate information.

2. What software do I need to use it for CNC machine?

To use a CNC machine, you will need several types of software.

First, you will need CAD (Computer-Aided Design) software to create a design for your part. Some popular CAD software options include AutoCAD?, SolidWorks?, and Fusion 360? Next, you will need CAM (Computer-Aided Manufacturing) software to generate toolpaths and G-code based on your CAD design. Some popular CAM software options include Mastercam X, Fusion 360 CAM, UG, Powermill, CAXA and CAMWorks, Yornew CNC machine can run ISO G-code which created by the above CAM software.

Yornew do not offer those third party CAD/CAM, you may buy from those CAD/CAM or using those CAD/CAM educational free or low cost version.

3. What power source do I need to use it for CNC machine?

The power source you need to use for a CNC machine typically depends on the type of machine and its specific requirements. Generally, most Yornew CNC machines are powered by a 230V/50Hz(60Hz) or 110V/50Hz(60Hz) single-phase AC power source. Some machines also require a three-phase AC power source with specific line voltages such as 415V/50Hz(60Hz) or 380V/50Hz(60Hz). Yornew Company can customize machines to adapt to local power supply according to customer requirements.

4. How much space should be reserved around the CNC machine tool? Why?

Safety: One of the most important reasons to reserve enough space around the CNC machine tool is to prevent accidents and injuries. CNC machine tools can have sharp edges, moving parts, hot surfaces and electrical components that can pose hazards to operators and bystanders. Therefore, it is essential to keep a safe distance from the machine and avoid touching or interfering with any part of it while it is in operation. Additionally, there should be enough space for emergency access and evacuation in case of fire, power outage or other emergencies.

Accessibility: Another reason to reserve enough space around the CNC machine tool is to ensure easy access for maintenance, inspection and repair. CNC machine tools need regular servicing and calibration to maintain their performance and quality. Therefore, there should be enough space for technicians to reach all parts of the machine and perform the necessary tasks without difficulty. Moreover, there should be enough space for loading and unloading materials, tools and fixtures without obstructing the movement of the machine or other equipment.

Functionality: A third reason to reserve enough space around the CNC machine tool is to optimize its functionality and efficiency. CNC machine tools can have different configurations and dimensions depending on the type and size of the workpiece, the number and type of axes, the spindle speed and power, etc. Therefore, there should be enough space for the machine to operate without interference or collision with other objects or machines. Furthermore, there should be enough space for ventilation, cooling and lighting to ensure optimal working conditions and prevent overheating or damage.

In conclusion, reserving enough space around the CNC machine tool is crucial for safety, accessibility and functionality. The exact amount of space required may vary depending on the specific model and application of the machine, but a general rule of thumb is to leave at least 1 meter of clearance on all sides of the machine. This will ensure a safe and efficient working environment for both the machine and the operator.

5. How to set the origin point of a CNC machine?

One of the most important steps in CNC machine is setting the origin point of the workpiece. The origin point is the reference point from which all the coordinates and movements of the machine are calculated. If the origin point is not set correctly, the machine may cut in the wrong place or damage the workpiece or the tool. We will introduce CNC milling machine & CNC lathe setting as follow:

For CNC Milling

There are different methods to set the origin point of a CNC milling machine, depending on the type and model of the machine, the controller software, and the features of the workpiece. we will introduce some of the most common methods and explain how to use them.

Method 1: Using a touch probe(coming soon)

A touch probe is a device that can detect when it comes into contact with a surface. It is usually mounted on the spindle of the machine and connected to the controller. By moving the probe along different axes and directions, it can measure the dimensions and position of the workpiece and automatically set the origin point.
To use a touch probe, you need to follow these steps:
- Mount the probe on the spindle and secure it with a collet or a chuck.
- Select the touch probe function on the controller software and follow the instructions on the screen.
- Move the probe close to the workpiece using the jog mode or manual data input (MDI).
- Start the probing cycle and wait for the probe to touch each surface of the workpiece. The controller will record the coordinates and calculate the origin point.
- Remove the probe from the spindle and replace it with the cutting tool.
- Verify that the origin point is correct by moving the tool to different positions and checking them on the screen.
Method 2: Using an edge finder

An edge finder is a tool that can locate the edge of a workpiece by spinning and wobbling. It is also mounted on the spindle and connected to a dial indicator or a digital readout (DRO). By moving the edge finder along different axes and directions, it can find the center of a hole, a corner, or a flat surface and set the origin point.
To use an edge finder, you need to follow these steps:

- Mount the edge finder on the spindle and secure it with a collet or a chuck.
- Connect the edge finder to a dial indicator or a DRO and zero them.
- Move the edge finder close to the workpiece using the jog mode or MDI.
- Start spinning the edge finder at a low speed (about 500 RPM) and slowly move it towards the edge of the workpiece until it kicks off center. The dial indicator or DRO will show a sudden change in reading.
- Record this reading and divide it by two. This is half of the diameter of the edge finder. Add or subtract this value from the current coordinate to get the exact coordinate of the edge.
- Repeat this process for each axis and direction until you find all the edges you need to set your origin point.
- Remove the edge finder from the spindle and replace it with
the cutting tool.
- Verify that your origin point is correct by moving your tool to different positions and checking them on your dial indicator or DRO.

Method 3: Using manual measurement

If you don't have a touch probe or an edge finder, you can also set your origin point by manually measuring your workpiece with a ruler, a caliper, or a micrometer. This method is less accurate and more time-consuming than using a device, but it can still work for simple projects.
To use manual measurement, you need to follow these steps:

- Mount your workpiece on your machine table and secure it with clamps or vices.
- Select a point on your workpiece that you want to use as your origin point. It can be a corner, a center, or any other feature that is easy to measure and align with your tool.
- Measure this point from each edge of your workpiece using your ruler, caliper, or micrometer. Record these measurements as X, Y, and Z coordinates.
- Move your tool close to your workpiece using jog mode or MDI.
- Set these coordinates as your origin point on your controller software or DRO.
- Verify that your origin point is correct by moving your tool to different positions and checking them with your ruler, caliper, or micrometer.

For CNC lathe

One of the most important steps in operating a CNC lathe machine is setting the origin point, also known as the workpiece zero point or the machine zero point. The origin point is the reference point for all the coordinates and movements of the machine. It determines the position and orientation of the workpiece relative to the tool and the spindle.

There are different methods to set the origin point of a CNC lathe machine, depending on the type and model of the machine, the control system, and the workpiece geometry. However, the general principle is to use a dial indicator, touch probe or an edge finder to locate a known feature on the workpiece, such as a corner, a hole, or a centerline, and then enter or store the coordinates of that feature as the origin point.

Here are some common steps to set the origin point of a CNC lathe machine:

1. Mount the workpiece securely on the chuck or the tailstock of the machine. Make sure it is aligned and centered properly.

2. Mount the dial indicator, touch probe or the edge finder on the tool turret or the tool holder of the machine. Make sure it is calibrated and functioning correctly.

3. Move the tool close to the workpiece, but not touching it. Select the appropriate mode on the control panel to set the origin point. For example, some machines have a "zero return" or a "work offset" mode.

4. Use the jog buttons or the handwheel to move the tool along one axis (usually X) until it touches the workpiece. The control system will display or beep when contact is made. Note down or store the coordinate value of that axis as X0.

5. Repeat step 4 for another axis (usually Z) until it touches another feature on the workpiece. Note down or store the coordinate value of that axis as Z0.

6. Enter or store X0 and Z0 as the origin point coordinates on the control panel. Some machines may require you to enter a code or press a button to confirm or save the origin point.

7. Move the tool away from the workpiece and check if the origin point is set correctly. You can do this by moving the tool to X0 and Z0 and seeing if it matches with the feature you used to set it. You can also run a test program or a simulation to verify if the origin point is accurate.

Conclusion

Setting your origin point correctly is essential for Yornew CNC. It ensures that your machine will cut where you want it to cut and produce accurate results. There are different methods to set your origin point depending on your equipment and preferences. You can use a touch probe, an edge finder, or manual measurement. Each method has its advantages and disadvantages, so you should choose one that suits your needs best. Remember

6. How to Set the Work Coordinate System of CNC Machine?

One of the most important steps in preparing a CNC program is to define the work coordinate system (WCS) of the machine. The WCS is a reference point that tells the machine where to position the tool relative to the workpiece. The WCS can be different from the machine coordinate system (MCS), which is fixed by the manufacturer and cannot be changed.

The WCS is usually set by using a special device called a touch probe, which can measure the distance between the tool tip and the surface of the workpiece. The touch probe can be mounted on the spindle or on a separate holder. The touch probe sends a signal to the CNC controller when it contacts the workpiece, and the controller records the position of the tool at that moment.

The WCS can be set in different ways, depending on the type and shape of the workpiece and the desired orientation of the machining operations. Here are some common methods of setting the WCS:

- Using a corner or an edge of the workpiece as the origin of the WCS. This method is suitable for rectangular or cylindrical workpieces that have flat and parallel surfaces. The touch probe is used to measure the X, Y and Z coordinates of the corner or edge point, and these values are entered into the CNC program as the WCS origin.
- Using a hole or a boss on the workpiece as the origin of the WCS. This method is suitable for workpieces that have circular features or symmetrical shapes. The touch probe is used to measure the X and Y coordinates of the center of the hole or boss, and the Z coordinate of its top or bottom surface. These values are entered into the CNC program as the WCS origin.
- Using a fixture or a jig as the origin of the WCS. This method is suitable for workpieces that have irregular shapes or complex geometries. The fixture or jig is designed to hold and align the workpiece in a fixed position on the machine table. The touch probe is used to measure a reference point on the fixture or jig, and this value is entered into the CNC program as the WCS origin.
Setting the WCS correctly is essential for ensuring accuracy and quality in CNC machining. It also helps to avoid collisions between the tool and the workpiece or other parts of the machine. Therefore, it is important to follow the instructions of the machine manufacturer and use appropriate tools and devices for setting the WCS.

7. How to setting the tool length offset of CNC machine?

One of the most important aspects of CNC machining is setting the tool length offset. This is the distance from the tip of the tool to the machine's reference position, usually the spindle nose or the table surface. The tool length offset ensures that the machine knows where the tool is in relation to the workpiece and can adjust accordingly.

There are different methods for setting the tool length offset, depending on the type of machine and the controller. Here are some common steps that apply to most machines:

1. Load the tool into the spindle and secure it with the tool holder.
2. Move the spindle to a position where you can measure the tool length with a tool setter, a gauge or a probe. Make sure there is enough clearance between the tool and the workpiece or any fixture.
3. Zero the Z-axis on the machine's display or controller. This sets the current position as the reference point for the tool length offset.
4. Measure the tool length with a tool setter, a gauge or a probe and enter the value into the machine's display or controller. Some machines have automatic tool measurement functions that can do this step for you.
5. Save the tool length offset in the machine's memory or tool library. Assign a tool number to identify the tool and its offset.
6. Repeat these steps for each tool that you need to use in your program.

Setting the tool length offset correctly is essential for achieving accurate and consistent results in CNC machining. It also helps to prevent collisions and damage to the machine, the tool, and the workpiece. Always check your tool length offset before running your program and make adjustments if needed.

Troubleshooting

1. What should I do if my CNC machine is not working properly?

Yornew CNC machine is a complex and precise device that requires regular maintenance and proper operation. If your CNC machine is not working properly, you may encounter various problems such as poor accuracy, low productivity, excessive noise, or even damage to the machine or the workpiece. To troubleshoot and fix your CNC machine, you should follow these steps:

- Check the operator. Sometimes, the problem is not with the machine itself, but with the person who is using it. If the operator is not trained or experienced enough, they may not be using the right tools, settings, or programs for the job. They may also not be following the proper maintenance procedures or checking the power supply of the machine. Therefore, it is important to make sure that your operator has the necessary skills and knowledge to operate the CNC machine correctly and safely.

- Check the power supply and the connections. Make sure the machine is plugged in and turned on, and that there are no loose or damaged wires or cables. If the power supply is unstable or insufficient, you may need to use a voltage stabilizer or a backup generator.

- Check the controller and the settings. Make sure the machine is running the correct program and that the parameters are set correctly. If the software is outdated or corrupted, you may need to update or reinstall it. If the settings are wrong or inconsistent, you may need to recalibrate or reset the machine.

- Check the fittings and parts. CNC machines have many moving parts that work at high speeds and under high pressure. These parts can become loose or vibrate due to constant movement and friction. This can cause noise, errors, or even damage to the machine or the product. Therefore, it is important to tighten and secure all the fittings and parts of your machine and make sure they are aligned and balanced. You should also check for any signs of wear or damage and replace them if necessary.

- Check the tooling and the workpiece. Make sure the tools are sharp and secure, and that the workpiece is clamped and aligned. If the tools are dull or loose, you may need to sharpen or tighten them. If the workpiece is warped or misaligned, you may need to adjust or replace it.

If you follow these steps and your CNC machine is still not working properly, you may need to contact a professional technician or service provider or Yornew team for further assistance. Do not attempt to fix the machine yourself if you are not qualified or experienced, as this may cause more harm than good.

2. How do I diagnose and fix common issues of cnc machine?

CNC machines are widely used in manufacturing, engineering, and design industries. They can perform complex tasks with high precision and speed. However, like any other machine, they can also encounter some problems that affect their performance and quality. In this blog post, we will discuss some of the common issues of cnc machines and how to diagnose and fix them.

1. Tool breakage or wear
One of the most common issues of cnc machines is tool breakage or wear. This can happen due to various reasons, such as improper tool selection, incorrect feed rate or spindle speed, excessive cutting force or vibration, lack of coolant or lubrication, or poor tool maintenance. Tool breakage or wear can result in poor surface finish, dimensional errors, scrapped parts, or even damage to the machine.

To diagnose tool breakage or wear, you can use various methods, such as visual inspection, sound detection, force measurement, power consumption monitoring, or tool life management software. To fix tool breakage or wear, you can replace the broken or worn tool with a new one, adjust the cutting parameters or tool geometry, improve the coolant or lubrication system, or perform regular tool cleaning and sharpening.

2. Positioning errors
Another common issue of cnc machines is positioning errors. This means that the machine does not move to the desired location or orientation accurately. This can happen due to various reasons, such as backlash, thermal expansion or contraction, mechanical wear or looseness, electrical noise or interference, software bugs or calibration errors. Positioning errors can result in inaccurate dimensions, misaligned features, out-of-tolerance parts, or even collisions.

To diagnose positioning errors, you can use various methods, such as measuring the actual position or orientation of the machine using a dial indicator, a laser interferometer, a coordinate measuring machine (CMM), or a vision system. To fix positioning errors, you can adjust the backlash compensation or servo tuning parameters, perform thermal compensation or warm-up cycles, tighten or replace the worn or loose components, shield or filter the electrical signals or sources of interference, update or debug the software code or calibration data.

3. Spindle problems
Another common issue of cnc machines is spindle problems. This means that the spindle does not rotate smoothly or consistently. This can happen due to various reasons, such as bearing failure, motor failure, belt slippage or misalignment, spindle imbalance or runout, overheating or contamination. Spindle problems can result in poor surface finish, reduced cutting efficiency, increased noise or vibration, shortened tool life, or even damage to the machine.

To diagnose spindle problems, you can use various methods, such as listening to the spindle sound using a stethoscope or a microphone, measuring the spindle speed using a tachometer or a frequency meter,
measuring the spindle temperature using a thermometer or a thermal camera,
measuring the spindle vibration using an accelerometer or a vibration meter,
measuring the spindle runout using a dial indicator or a runout tester. To fix spindle problems,
you can replace the faulty bearings or motor,
adjust the belt tension or alignment,
balance the spindle assembly using a balancing machine,
cool down the spindle using a fan or a chiller,
clean the spindle using compressed air or a solvent.

4.Poor surface finish or quality of the output parts
This means that the parts have defects such as burrs, scratches, marks, cracks, etc. This can be caused by several factors, such as:
- Incorrect selection or setting of the cutting parameters, such as speed, feed rate, depth of cut, etc.
- Improper selection or maintenance of the cutting tools, such as type, size, shape, material, coating, etc.
- Inadequate cooling or lubrication of the cutting zone or the tools.
- Excessive tool wear or breakage due to high temperature, pressure, friction, etc.
- Contamination or corrosion of the workpiece material or the tools.

To fix this issue,
you can try some of the following solutions:
- Optimizing the cutting parameters according to
the workpiece material,the tool material,and the desired surface quality.
- Choosing or replacing the cutting tools that are suitable for the machining operation, the workpiece material, and the tool life expectan

Maintenance

1. What is CNC machine maintenance?

CNC machine maintenance is the process of inspecting, cleaning, lubricating, adjusting, and replacing parts of a CNC machine that are subject to wear and tear or damage. CNC machine maintenance can be divided into two categories: preventive maintenance and corrective maintenance.

Preventive maintenance is the proactive and regular maintenance of a CNC machine to prevent breakdowns and failures. Preventive maintenance can help extend the lifespan of a CNC machine, reduce downtime and repair costs, improve efficiency and accuracy, and ensure safety and compliance. Preventive maintenance tasks may include:

- Checking and cleaning the machine components such as spindle, chuck, collet, tool holder, coolant system, air filter, etc.
- Lubricating the moving parts such as bearings, slides, ball screws, etc.
- Calibrating the machine axes and sensors
- Updating the software and firmware
- Performing diagnostic tests and error checks

Corrective maintenance is the reactive and occasional maintenance of a CNC machine to fix problems or defects that have occurred. Corrective maintenance can help restore the functionality and performance of a CNC machine, avoid further damage or accidents, and comply with warranty and service agreements. Corrective maintenance tasks may include:
- Troubleshooting and identifying the cause of the problem
- Repairing or replacing the faulty parts or components
- Testing and verifying the machine operation

2. How often should I perform maintenance on my machine?

1.To perform preventive maintenance on CNC machine
The frequency of preventive maintenance on CNC machine depends on several factors such as:
- The type and model of the CNC machine
- The usage and workload of the CNC machine
- The environment and conditions of the CNC machine
As a general rule of thumb, you should perform preventive maintenance on your CNC machine at least once a year or every 2,000 hours of operation, whichever comes first. However, this may vary depending on the specific needs and requirements of your CNC machine. For example, some Yornew bigger CNC machines may need more frequent maintenance if they are used for heavy-duty or high-precision applications, or if they are exposed to dust, moisture, heat, vibration, etc.
To determine the optimal preventive maintenance schedule for your CNC machine, you should consult the user manual or contact the manufacturer or service provider. You should also keep a record of the maintenance history and performance data of your CNC machine to monitor its condition and identify any potential issues or trends.

2. To corrective maintenance on CNC machine?

The frequency of corrective maintenance on CNC machine depends on the occurrence and severity of problems or defects that affect the CNC machine operation. Unlike preventive maintenance, corrective maintenance is not planned or scheduled in advance but rather triggered by an event or symptom that indicates a malfunction or failure.

Some common signs that your CNC machine needs corrective maintenance are:
- Unusual noises or vibrations
- Decreased speed or accuracy
- Increased scrap rate or rework
- Error messages or alarms
- Visual damage or wear

If you notice any of these signs on your CNC machine, you should stop using it immediately and perform corrective maintenance as soon as possible. You should also follow the troubleshooting steps provided in the user manual or contact the manufacturer or service provider for assistance. You should not attempt to fix the problem yourself unless you are qualified and authorized to do so.

How can I perform preventive and corrective maintenance on CNC machine?

To perform preventive and corrective maintenance on your CNC machine effectively and safely, you should follow these steps:

1. Prepare the necessary tools and equipment such as wrenches, screwdrivers, cleaning supplies, lubricants, spare parts, etc.
2. Turn off and disconnect the power supply of the CNC machine
3. Follow the instructions and procedures given in the user manual or by the manufacturer or service provider
4. Wear appropriate personal protective equipment such as gloves, goggles, ear plugs, etc.
5. Use caution and care when handling the CNC machine components
6. Dispose of any waste or hazardous materials properly
7. Reconnect and turn on the power supply of the CNC machine
8. Test and verify the functionality and performance of the CNC machine

3. What are some best practices for keeping CNC machine in good condition?

CNC machines are widely used in various industries for their precision, efficiency and versatility. However, like any other equipment, they require proper maintenance and care to ensure their optimal performance and longevity. we will share some best practices for keeping CNC machine in good condition.

1. Follow the Yornew's instructions. Every CNC machine comes with a manual that provides detailed information on its specifications, features, functions and safety precautions. It is important to read and follow the manual carefully to avoid any damage or injury caused by improper operation or handling. The manual also contains recommended maintenance schedules and procedures that should be followed regularly.

2. Clean the machine regularly. Dust, dirt, chips and coolant can accumulate on the machine's surfaces and components over time, affecting its accuracy and functionality. To prevent this, it is advisable to clean the machine daily or after each use with a soft cloth, compressed air or a vacuum cleaner. Make sure to remove any debris from the spindle, chuck, tool holders, collets and other parts that come in contact with the workpiece or the cutting tool. Also, wipe off any excess oil or grease from the machine's exterior.

3. Lubricate the machine properly. Lubrication is essential for reducing friction and wear between the machine's moving parts, such as bearings, slides, ball screws and gears. It also helps to prevent rust and corrosion. Therefore, it is important to lubricate the machine regularly with the appropriate type and amount of oil or grease as specified by the manufacturer. Check the oil level and quality frequently and replace it if necessary.

4. Inspect the machine periodically. Even with regular cleaning and lubrication, some parts of the machine may wear out or break down over time due to normal use or external factors. To detect and prevent any potential problems, it is advisable to inspect the machine periodically for any signs of damage, wear or malfunction. Some common things to check are:

- The alignment and calibration of the machine's axes and spindle
- The condition and sharpness of the cutting tools
- The condition and tension of the belts, chains and cables
- The condition and operation of the electrical components, such as switches, sensors, fuses and wires
- The condition and operation of the hydraulic and pneumatic components, such as valves, cylinders and hoses

If you find any issues during the inspection, you should replace worn or damaged parts as soon as possible. CNC machines have many parts that are subject to wear and tear over time, such as belts, filters, fuses, switches, brushes, seals, and springs. Worn or damaged parts can affect the performance and safety of the machine and lead to costly repairs or breakdowns. Inspect the machine regularly for any signs of wear or damage and replace any faulty parts with genuine spare parts from the manufacturer or a reputable supplier.

5. Train your operators properly. One of the most important factors for keeping CNC machine in good condition is the skill and knowledge of its operators. A well-trained operator can operate the machine safely and efficiently, avoiding any mistakes or accidents that may damage the machine or cause injuries. Therefore, it is essential to provide adequate training and education to your operators on how to use the machine correctly and how to perform basic maintenance tasks.

6. Follow safety precautions when operating the machine. CNC machines can pose various hazards to operators and bystanders, such as electric shock, fire, explosion, noise, vibration, flying debris, and moving parts. To prevent accidents and injuries, follow safety precautions when operating the machine, such as wearing protective equipment, following instructions and warnings, keeping a safe distance from the machine, turning off the power when not in use or when servicing the machine, and reporting any problems or malfunctions to a supervisor or a technician.

By following these best practices, you can ensure that your CNC machine will serve you well for a long time.

Software

1. What software is compatible with my Yornew CNC machine?

Yornew CNC machine uses industrial numerical control system; unless customized by customers, it will not use PC base type control software (such as Mach3, LinuxCNC, Grbl or Compucut control systems), but Yornew CNC machine can run ISO generated by popular CAM software in the market G code (such as MasterCAM, UG, Fusion360, Powermill etc.,)

2. How do I update the software or firmware of my Yornew CNC machine?

Yornew will update the firmware of the CNC controller from time to time, but if it affects the use, it is recommended that you do not need to update; if you need to update, please contact Yornew's customer service for assistance.

3. What is the difference between CAD and CAM software?

CAD (Computer-Aided Design) and CAM (Computer-Aided Manufacturing) are two types of software that are widely used in engineering, design, and manufacturing industries. They have some similarities and differences that are important to understand before choosing the best option for your project.

CAD software is used to create and modify digital models of physical objects, such as buildings, vehicles, products, or parts. CAD software allows you to design your object in 2D or 3D, using various tools and features to create realistic and accurate representations. You can also perform simulations, analysis, and testing on your CAD model to optimize its performance and functionality.

CAM software is used to control and automate the production process of physical objects, such as machining, cutting, drilling, or printing. CAM software takes the CAD model as an input and generates a set of instructions or code that tells the machine how to make the object. CAM software can also monitor and adjust the machine's parameters, such as speed, feed rate, or temperature, to ensure quality and efficiency.

The main difference between CAD and CAM software is that CAD software focuses on the design aspect of the object, while CAM software focuses on the manufacturing aspect of the object. CAD software is more suitable for creating and modifying complex and detailed models, while CAM software is more suitable for producing and optimizing simple and repetitive models. However, some software packages can integrate both CAD and CAM functions, allowing you to design and produce your object in one platform.

CAD and CAM software are both essential tools for modern engineering, design, and manufacturing industries. They can help you save time, money, and resources by streamlining your workflow and improving your product quality. Depending on your project's needs and goals, you can choose the best software option for you or use a combination of both.

Training

1. Are there any training resources available for using my Yornew CNC machine?

We'll share some of the best online and offline sources of information and guidance for using your Yornew CNC machine effectively and safely.

Online Resources
One of the easiest and most convenient ways to learn about your Yornew CNC machine is to visit the official website of Yornew. There, you'll find a wealth of information, including:
- User manuals and guides for different models and versions of Yornew CNC machines. These documents will help you understand the features, specifications, and functions of your machine, as well as how to set it up, operate it, maintain it, and troubleshoot it.
- Video tutorials and demonstrations for various tasks and projects that you can do with your Yornew CNC machine. These videos will show you step-by-step instructions and tips for using your machine effectively and creatively. They are all listed on Yornew Youtube Channel
- FAQs where you can find answers to common questions and issues that other users have encountered with their Yornew CNC machines. You can also send your own questions to Yornew email or Whatsapp and get feedback from Yornew experts .
- News and updates on the latest developments and innovations from Yornew. You can also subscribe to their newsletter or follow them on social media to stay informed, Such as Yornew's Facebook, Youtube, Twitter

Offline Resources

Another way to learn about your Yornew CNC machine is to seek offline resources in your local area or community. Some of the options you can explore are:

- Training courses and workshops offered by Yornew or their authorized dealers or partners. These courses and workshops will provide you with hands-on experience and guidance from qualified instructors who can teach you the basics and advanced techniques of using your Yornew CNC machine.
- Books and magazines on CNC machining and related topics. You can find these in libraries, bookstores, or online retailers. These publications will give you more in-depth knowledge and insights on the theory and practice of CNC machining, as well as examples and inspiration for your own projects.
- Clubs and groups of CNC enthusiasts who share your passion and interest in CNC machining. You can join these clubs and groups online or offline, and participate in their activities, events, discussions, and collaborations. You can also learn from their experiences, skills, and advice.

As you can see, there are plenty of training resources available for using your Yornew CNC machine. Whether you prefer online or offline sources, you'll find something that suits your needs and preferences. By taking advantage of these resources, you'll be able to master your Yornew CNC machine in no time and enjoy its benefits for years to come.

2. How can I learn more about its capabilities and features?

If you are interested in mini CNC machines, you may have heard of Yornew, a company that specializes in producing small CNC machines for personal and educational use. Yornew offers a range of products, from micro CNC lathes and mills to 5-axis CNC machine centers and FMS /CIM systems. But how can you learn more about the capabilities and features of these machines, and decide which one is suitable for your needs?

One way to learn more about Yornew CNC machines is to visit their website (http://www.q35y.com.cn/en/), where you can find detailed information about each product, including specifications, features, photos, videos and prices. You can also download user manuals and software for some of the products. The website also has a gallery section where you can see some examples of parts made by Yornew CNC machines.

Another way to learn more about Yornew CNC machines is to contact them directly by phone or email. You can find their contact information on their website. They have a professional team that can answer your questions and provide technical support. You can also request a quote or a demo for any of their products.

A third way to learn more about Yornew CNC machines is to read reviews and testimonials from other users who have purchased or used their products. You can find some of these reviews on their website, or on online forums and blogs related to CNC machining. You can also watch some videos on YouTube that show Yornew CNC machines in action.

Yornew CNC machines are designed to provide high performance manufacturing solutions at a price small manufacturers can afford. They are suitable for various applications, such as metal processing, mould making, sign making, advertising design, art creation, hobby and DIY projects, and vocational technical college teaching. If you want to learn more about the capabilities and features of Yornew CNC machines, you can use any of the methods mentioned above, or visit their China factory or Yornew dealer's showroom.

Warranty and Repairs

1. What is covered under the warranty for my machine?

If you have purchased a yornew CNC machine, you may be wondering what is covered under the warranty and how to claim it if you encounter any issues with your machine.We will explain the warranty terms and conditions, the warranty period, the warranty service process, and some tips to maintain your machine in good condition.

Warranty terms and conditions

The warranty covers any defects in materials or workmanship of the yornew CNC machine that occur under normal use and maintenance. The warranty does not cover any damage or malfunction caused by improper installation, operation, modification, abuse, misuse, negligence, accident, natural disaster, power surge, or unauthorized repair. The warranty also does not cover any consumable parts or accessories, such as cutting tools, collets, clamps, lubricants, coolants, etc.

The warranty is valid only for the original purchaser of the yornew CNC machine and is not transferable to any other person or entity. The warranty is valid only for the yornew CNC machine purchased from an authorized dealer or directly from yornew. The warranty is void if the serial number of the machine is altered, removed, or defaced.

The warranty does not cover any costs of transportation, installation, or service by unauthorized personnel.

The warranty does not cover any loss of production, profit, or data due to machine malfunction or downtime.

The warranty service is limited to the country or region where the machine was purchased. The user may not be able to claim the warranty service if they move to a different country or region where the same model of the machine is not available or supported.

Warranty period

The warranty period for the yornew CNC machine is 12 months from the date of purchase or delivery, whichever is later.

Warranty service process

If you encounter any problem with your yornew CNC machine that you suspect is covered by the warranty, please follow these steps:

1. Contact the dealer or yornew customer service by phone or email and provide your name, address, phone number, email address, machine model, serial number, date of purchase or delivery, and a detailed description of the problem.
2. The dealer or yornew customer service will diagnose the problem and determine if it is covered by the warranty. If it is covered by the warranty, they will provide you with a return authorization number (RAN) and instructions on how to return the defective part or machine for repair or replacement.
3. Pack the defective part or machine securely in its original packaging or equivalent and attach a copy of your proof of purchase and the RAN to the outside of the package. Ship the package to the address provided by the dealer or yornew customer service. You are responsible for paying the shipping costs and insurance for returning the defective part or machine.
4. The dealer or yornew customer service will inspect the returned part or machine and confirm if it is covered by the warranty. If it is covered by the warranty, they will repair or replace it at their discretion and ship it back to you at their expense within a reasonable time. If it is not covered by the warranty, they will inform you of the reason and provide you with a quotation for repairing or replacing it at your expense.
5. If you are not satisfied with the warranty service provided by the dealer or yornew customer service, you can contact yornew headquarters by phone or email and request a review of your case.

Tips to maintain your machine in good condition

To ensure that your yornew CNC machine performs well and lasts long, we recommend that you follow these tips:

- Read and follow the user manual carefully before installing, operating, and maintaining your machine. - Keep your machine clean and dust-free. Use a soft cloth or brush to wipe off any dirt or debris from the surface of your machine. Do not use any abrasive or corrosive materials or liquids to clean your machine.
- Lubricate your machine regularly according to the user manual. Use only the recommended lubricants and coolants for your machine. Do not over-lubricate or under-lubricate your machine.
- Check your machine for any signs of wear and tear or damage periodically. Replace any worn-out or damaged parts as soon as possible. Do not operate your machine with faulty parts.
- Store your machine in a dry and ventilated place away from direct sunlight, heat sources, moisture, dust, and vibration. Cover your machine with a protective cover when not in use.
- Update your controller and software to the latest version whenever available. Contact yornew customer service for assistance if you have any difficulty in updating your controller and software.

Yornew also reserves the right to change or discontinue the warranty policy at any time without prior notice.
- The warranty service is subject to the terms and conditions of the manufacturer of the machine. The manufacturer reserves the right to change or modify the warranty policy without prior notice. The user should refer to the official web

2.How do I request a repair or replacement?

If you have purchased a Yornew CNC machine from an authorized dealer or Yornew directly, you are entitled to a one-year warranty that covers any defects or malfunctions in the product. In case you encounter any problems with your machine, you can request a repair or replacement by following these steps:

Check the warranty policy of your machine and make sure it is still valid and covers the issue you are facing.
1. Contact the dealer where you bought the machine or Yornew and provide them with your order number, serial number, and a detailed description of the issue. You can find the order number and serial number on the invoice or the packaging of the machine. You can also attach photos or videos of the problem to help the dealer or Yornew diagnose it.
2. The dealer or Yornew will verify your warranty status and try to troubleshoot the issue with you over the phone or email. If the issue cannot be resolved remotely, the dealer will arrange for a technician to visit your location and inspect the machine. Alternatively, you can ship the machine back to the dealer for inspection.
3. If the technician or the dealer confirms that the machine is defective or malfunctioning due to a manufacturing error, they will repair it for free or replace it with a new one, depending on the severity of the damage and the availability of spare parts. The repair or replacement process may take up to 15 business days, depending on your location and the complexity of the issue.
4. If the technician or the dealer or Yornew determines that the machine is damaged due to improper use, negligence, accident, or modification, they will inform you of the cost of repair or replacement and ask for your consent before proceeding. You will be responsible for paying for any parts, labor, and shipping fees involved in the repair or replacement process.
5. Once the repair or replacement is completed, you will receive a confirmation email from the dealer or Yornew with a tracking number and an estimated delivery date. You can also contact the dealer at any time to check on the status of your request.

We hope this guide helps you understand how to request a repair or replacement of your Yornew CNC machine. If you have any questions or concerns, please feel free to contact us.) We are always happy to assist you and ensure your satisfaction with our products.

FAQs